An update on LUMIX PRO
We will be closing our LUMIX PRO service on 30 November 2025. This step allows us to refocus on new activities designed to better support our customers and creators.
Current members will be able to log in and manage their accounts, including securing any data, until 31st December 2025. New registrations are no longer available after 18th September 2025.
To continue to receive updates and benefits from LUMIX, please sign up to My Panasonic.
For more information and Terms and Conditions visit Terms & Conditions.
LUMIX PRO is designed to ensure that in case of any issues with your equipment we can get you up and working again as quickly as possible. Our international network of service facilities is set up with the sole purpose on ensuring any down time is minimized.
We understand that as a professional having your gear in top-condition when you need it is essential, as your videos and images are your reputation. You need to have confidence in your gear and the organization behind the gear. LUMIX PRO ensures your gear is ready to go when you need it.
LUMIX PRO benefit is an access to free of charge preferential 7-day turnaround time on repair of your qualifying LUMIX products.* The membership is free of charge and unlimited.
LUMIX PRO Membership is available by having JUST ONE eligible LUMIX PRO camera body!*
*For further information please read our LUMIX PRO Terms and Conditions.
All your benefits at a glance:
Designed for photographers, videographers, vloggers or bloggers to support their creative journey.
With only a requirement to own 1 LUMIX S camera body it enables you to keep in touch with everything that is going on with LUMIX PRO.
It provides you with access to faster 7-day turnaround time on repair.